Asst. Manager; Collection and Claims


  • Responsible for proper and effective demurrage claims associated with vessel employmen
    • Calculate, raise and tender demurrage invoices in accordance to CP terms in a timely manner.
    • Proactively pursue Charterers for demurrage settlement
    • Understand Charter Party clauses on effective demurrage recovery and appreciate basic operational activities underlying such claims.
  • Responsible for calculating and invoicing freight and/or time charter hire & other claims associated with vessel employment
    • All claims / revenues are raise as per CP within time barred period
    • Issue and collection of freight when vessel completed discharge
    • Verification and raise miscellaneous claims in accordance to CP terms
    • Raise external TC Hire In / Out and Charterer’s item
    • Raise external Bareboat Hire Invoices and processing TC / BBC invoices in vessels
  • Maintain and collate data and records of all claims and collections proceeds inside the company’s approved system.
  • Report on freight / hire / demurrage and miscellaneous claims status as required.
  • Support the department in enhancing interdepartmental process to ensure streamlined procedures
  • Responsible in processing brokerage commission and commercial fees payments in IMOS and EBS
  • Actively participate in the development of the quality management system and engage in the process for the continuous improvement of departmental procedures
  • Collaborate effectively with Chartering, Operations, Finance, Insurance and any other department necessary to process claims in an effective manner.


  • Educated to Diploma level in any discipline
  • Minimum 3 years work experience with 2 years in a claims type environment
  • Strong numeracy and written skills
  • Possessing commercial acumen
  • Good working knowledge of Excel and PowerPoint
  • Exposure to Shipping IT system such as VESON IMOS, Oracle


  • Able to work in a systematic and organized manner
  • Will work in a precise and accurate manner
  • Capable of working with and analyzing detailed information
  • Will provide support and assist others
  • Is analytical and manages data and information logically
  • Works in a careful and thorough manner



If this job sounds exciting to you, then please apply with your CV and a brief summary on why you are interested in this opportunity to