Identifying our stakeholders
BW LPG aims to meet all stakeholder expectations. Here we show (i) three key ways we have engaged our stakeholders; (ii) their top expectations; and (iii) our three key initiatives of 2021 for each stakeholder.
|Stakeholders||How We Engage||Key Expectations||Engagement and Initiatives in 2021|
|Crew||Training, workshops, conferences; Emails, in-house social media platform, surveys; Vessel visits and office attachment programs||Safe and respectful workplace; Competitive wages with benefits; Training and development||Relaunched BW@Work, an internal engagement platform; Continued emphasis on BW Wellness and Zero Harm programs; Provided Covid-19 related welfare support and timely updates on regulatory changes|
|Employees||Online townhalls and meetings; Emails, Intranet, Surveys; Involvement in community outreach initiatives||Safe and respectful workplace; Competitive wages with benefits; Training and development||Enhanced our intranet to include more engagement functionalities; Enhanced annual employee pulse survey to review our Covid-19 related measures; Continued employee wellness and welfare activites to encourage company-wide interaction|
|Customers||Online industry events and seminars; Emails, calls, website and social media; Online presentations and meetings||Well-maintained vessels at competitive rates; Compliance with regulations; Flexible and good customer service||Increased participation in industry events to share expertise and experience; Continued 24-hour customer service; Held online presentations and meetings on fleet developments and performance|
|Suppliers||Online industry events and seminars; Emails, calls, website and social media; Online meetings||Prompt payment; Clear communication over deliverables; Good ESG standards||Conducted online ESG surveys to understand their current ESG practices; Enhanced our Supplier Code of Conduct and Terms and Conditions; Continued regular dialogue and meetings with existing and new suppliers|
|Investors||Annual/Quarterly reports and press releases; Emails, calls, website and social media; Online presentations and meetings||Return on investment; Transparent and reliable reporting; Compliance to industry guidelines||Continued quarterly dialogue and meetings (phone, email, video chat, face-to-face); Live Q&A sessions during quarterly earnings presentations; Revamped website to improve user experience and enhance engagement|
|Lenders||Annual/Quarterly reports and press releases; Emails, calls, website and social media; Online presentations and meetings||Timely and reliable financial reporting; Full compliance with loan covenants; Increasing focus on our ESG initiatives and sustainability-linked financing||Transparent and prompt disclosure of financial performance and ESG metrics; Regular dialogue on ESG financing and secured transition and sustainability-linked loans; Annual bankers’ meeting with live Q&A sessions to share business updates|
|Government and Regulators||Online industry events and seminars; Emails, calls, website, press releases and social media; Participation in industry coalitions||Provide safe and reliable maritime energy transportation; Offer innovative solutions to decarbonise; Abide by all laws and regulatory requirements||Participated in industry events to share expertise; Signatory of the Neptune Declaration by the Global Maritime Forum; Signatory of the Call to Action for Shipping Decarbonisation|
At the core of our sustainability approach is the purpose of BW LPG – where we work towards a Better World.
Sustainability Strategy & Governance
Guided by our Vision and Purpose, our sustainability strategy is based on three key pillars and are underpinned by our CARE values.
Sustainability Goals and Priorities
Our sustainability priorities are guided by what matters most. We triangulate data sources to map a materiality matrix and identify key material topics.